Frequently asked Questions

You can see the price to pay by entering your dates in the search field on the home page. Instant discounts are applied depending on the period and duration chosen. The available car models are displayed directly in the search results. We will communicate with you within 48 hours of your booking in order to confirm it and to explain the sequence of the events.

For each car rental, our customers can choose from three ALL RISK insurance plans.

STANDARD all-risk insurance: this is an insurance whose maximum liability of the customer is limited to the amount of the deposit posted, even in the event of total loss of the vehicle. The deposit amount varies between 600 and 2000 euros (depending on the model of the rented car) covers the customer in the event of theft, glass breakage, headlight and tire as well as damage resulting from a collision.

COMFORT all-risk insurance: The Comfort insurance follows the same logic as standard insurance, with the option of a reduced deposit (400 and 1500 euros) depending on the model reserved. The deposit required in this case covers all damage, even in the case of total loss.

SERENITY all-risk insurance: Offers the customer the possibility to rent a car without leaving a DEPOSIT or a DEDUCTIBLE in case of an accident. The customer can drive with complete peace of mind; only the days of immobilization remain their responsibility.

No, it is not possible to cover our cars with your credit card insurance. However, it is possible for you to make a claim with your credit provider depending on your bank's terms and conditions.

YES, it is possible to rent a car from our agency without leaving a deposit by opting for SERENITY insurance whose price is calculated according to the model and the duration of the rental, the agency assumes all damage that may happen to a vehicle.

The deposit depends on the insurance policy you take out (the deposit varies between 400 and 2000 euros depending on the rented car model). It is payable only in cash upon delivery of the vehicle. If you take out serenity insurance, the deposit can be reduced to zero

The deposit is payable only in cash on the day of possession of the car.

We deliver the rented car to Algiers airport on the day of your arrival. The service is available 24 hours a day, every day of the week.

Yes, our delivery service is offered free of charge during opening hours (between 7am and 6pm), outside this time (between 7pm and 6am), the service is provided but paid to cover the costs of mobilizing staff.

Yes, it is possible to request delivery to your address or to a hotel on Algiers and the surrounding area for an additional charge.

The TOTAL amount is payable in cash only on the day of possession of the car. The total amount is the amount shown on your reservation in the currency that corresponds to your country.

Yes, the payment part or all of your car reservation by credit card is possible on request

For certain dates, particularly those corresponding to high demand, we request the payment of a deposit We grant a refund of 50% of the deposit amount when the cancellation occurs more than 15 days before the start date of the rental. Any cancellation after this period does not entitle you to no refund

You can write to us at any time on the Contact page or by using the mobile applications (Whatsapp, Viber, Imo) by configuring the following number +213 669 60 36 91

No. Your reservation will not be canceled in case of delay. Our agent will be at the RDV.

Yes, due to severe restrictions imposed by our insurers, the minimum age of our clients must be over 28 years.

No, our cars are non-smoking. Violating this regulation will result in a fine of 30,000 DA.

NO, our rentals are valid only in the Algerian territory because our insurance does not cover vehicle damage and collision outside Algeria.